Products & tools · first seen 2h ago, updated 2h ago
How to Fall Back to Default Logic When LLM Output is Unsatisfactory
A support team wires up a small workflow. Every incoming email goes to an LLM, which returns: { "category": "billing", "priority": "high", "needs_human": false } The rest of the workflow reads those fields and routes the ticket. It runs fin…
Summary from Towards AI.