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Aderant builds intelligent ticket triage with Amazon Nova

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Learn how Aderant built an intelligent ticket triage system on Amazon Nova Lite through Amazon Bedrock, automating context gathering, classification, routing, and knowledge enrichment for its cloud operations team.

Summary from AWS Machine Learning Blog.

Coverage 1 article · 1 outlet

AWS Machine Learning Blog 9h ago
Aderant builds intelligent ticket triage with Amazon Nova